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Can't get McAfee tech support to respond to me!

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Can't get McAfee tech support to respond to me! When trying to download s/w get Error message; (we could not install any of the security features included in  the S/W). Any suggestions

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Reliable Contributor selvan
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Re: Can't get McAfee tech support to respond to me!

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Hello

I reviewed your details and found that your Service Request has been elevated to Tier 2. You will be assisted by a Tier 2 Technician on 17th May between 10AM and 12 Noon. (Eastern Daylight)

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Reliable Contributor exbrit
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Re: Can't get McAfee tech support to respond to me!

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What software is it, where are you installing it from and what operating system is this and is it up to date?   Have you completely removed any previous security software?

Technical Support is located here:

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Reliable Contributor selvan
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Message 3 of 5

Re: Can't get McAfee tech support to respond to me!

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Hello

I reviewed your details and found that your Service Request has been elevated to Tier 2. You will be assisted by a Tier 2 Technician on 17th May between 10AM and 12 Noon. (Eastern Daylight)

Reliable Contributor exbrit
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Message 4 of 5

Re: Can't get McAfee tech support to respond to me!

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Thanks Selvan, that was fast.  Should I move this to Live Support?

Reliable Contributor exbrit
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Re: Can't get McAfee tech support to respond to me!

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Moved to Live Support and marked answered as Support is in touch.

---

Peter

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