Please contact UK Customer Service by phone. It's free of charge and available 24/7.
See the link under Useful Links at the top of this page or simply dial 0800 028 7581
If necessary they can connect you with Technical Support. (Also linked under Useful Links at the top of this page should you need them).
Please revert back with the Name of McAfee product you purchased so that I can give you the correct link for activating the Product.
Product Names should be either McAfee Live Safe, McAfee Total Protection, McAfee Internet Security, McAfee Anti Virus Plus or McAfee All Access.
I also cannot get to a place where I can install the Antivirus Plus. Can you help with this please.
I have changed you log in name to dsbreezes, which means you will have to log out and back in again using that user name in order to reply here.
Use the below link to activate your product and create a McAfee account using Email address. Make sure you select the correct country you belong to ..!