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ozpvic
Level 7

virtual technician not working

vt not working it says not able to get data from the server?? i never had this before
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5 Replies
Dinz
Level 16

RE: virtual technician not working

Hi,
Please confirm the following ;
What is the computer’s operating system?
What is the type of internet connection (dsl , cable)
Do you have any other antivirus software’s installed?
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ozpvic
Level 7

RE: virtual technician not working



i have windows xp sp3 ie8 dsl no other av installed
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Dinz
Level 16

RE: virtual technician not working

Hi,
Please let me know are you trying to run the virtual technician from within your security center?
Which is the McAfee package you have?
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ozpvic
Level 7

virtual technicin



yes at tech support total protection 2009
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Dinz
Level 16

RE: virtual technicin

Hi,
Make sure the computer date & time are correct .
Try to run Mcafee Virtual Technician From the following link :mvt.mcafee.com and post me with the session id .
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