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ozpvic
Level 7

verify subscription/computer unprotected

I'm running the same thing as JorjEade Are we protected when this happens?
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3 Replies
Dinz
Level 16

RE: verify subscription/computer unprotected

Hi,
Sorry for the delayed response ; If you still have the issue persisting with Mcafee please confirm the following ;

What is the operating system you use?
How is your internet connected (Dsl, Cable . .)
Do you have any other antivirus software’s installed in the computer?
Have you made any recent changes to the computer?
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ozpvic
Level 7

verify subscription



xp dsl no yes most recent change is installing superanti spyware and malwarebytes
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Dinz
Level 16

RE: verify subscription

Hi,
Try to run Mcafee Virtual Technician From the following link : mvt.mcafee.com and post me with the session id .
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