RE: unable to fix problem, unable to connect

[paolo.cavallo]

I open to suggestion. Of course I checked my network settings more than once and found nothing...
As for virus infection, I scan my system on a regular basis. In the first steps of this discussion I was adviced to install and run SUPERAntySpyware and Malwarebytes, as I did. The sw found only minor infections. I made also a scan with Clam.

[exbrit]

Then I am not sure what to suggest. Perhaps if you answer Dhon's question he may have some ideas.

[paolo.cavallo]

As you can see, I gave a negative answer to Dhon's question...
What REALLY frustrate me is not being able to understand what's going on. I will install XP on my win2k pc, sooner or later. But I woul like to understand what' the matter anyway...

[vinod_r2]

Assuming that you have not tried these
Click on start
then select Run
type CMD and hit enter
in the Command prompt type

PROXYCFG -D and hit enter
NETSH INT IP RESET RESET.LOG and hit enter
NETSH WINSOCK RESET and hit enter
once that is done let us know if there is any differences

[paolo.cavallo]

My system does not recognise these commands...

[exbrit]

One last suggestion: Zyxel ETHERNET router has an inbuilt Internet Security, Can you please check if that is enabled?

[paolo.cavallo]

Yes, the firewall is enabled.

[exbrit]

It should be OK but I'll pass that back.

[exbrit]

Sorry, didn't see that answer until after I posted. Can you reach other security software pages such as Symantec? http://www.symantec.com/norton/downloads/index.jsp

I'm wondering if you have some kind of strange infection.

Just to be sure, run Hijackthis and post its log on one of the following forums for expert advice.

Do not post the log here, we can't help!

DOWNLOAD HIJACKTHIS

Post the logs at a specialist Forum:

AUMHA FORUM

BLEEPING COMPUTER FORUM

CASTLECOPS FORUM

GEEKS TO GO FORUM

MAJOR GEEKS FORUM

MALWARE REMOVAL FORUM

SPYWARE INFO FORUM

TECH SUPPORT GUY FORUM

WHAT THE TECH FORUM (Formerly Tom Coyote)

Be sure to read all the sticky announcements/instructions at the top of each malware forum!

[exbrit]

It seems we are all posting at once. As I am about to go on holiday I will leave it to Vinod and Dhon.