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hannelius
Level 9

total protection... i'm at risk?

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have mcafee total protection

click on the security report

it says i'm at risk

big and red

with no clue as to why

all it says is check the settings...

everything was green a moment ago...

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1 Solution

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Hayton
Level 17

Re: total protection... i'm at risk?

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Open the Security Center and see what it says there. I keep getting the At Risk message when it's nothing more serious than I haven't checked for updates for a few days or haven't run a scan for a few weeks.

The other usual culprit is the firewall has turned itself off or been turned off by something. That needs investigating if it's that.

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4 Replies
Hayton
Level 17

Re: total protection... i'm at risk?

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Open the Security Center and see what it says there. I keep getting the At Risk message when it's nothing more serious than I haven't checked for updates for a few days or haven't run a scan for a few weeks.

The other usual culprit is the firewall has turned itself off or been turned off by something. That needs investigating if it's that.

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hannelius
Level 9

Re: total protection... i'm at risk?

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thanks...

under virus and spyware protection it says issues found

and it doesn't say what they are

that would be nice...

after searching,

the vulnerability scanner was upset

over a shockwave update for ie which i never use

and two items that needed to be quarantined

which i doubt

but that's a whole other issue...

it's all green again

thanks...

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Peacekeeper
Level 20

Re: total protection... i'm at risk?

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McAfee Virtual Technician

try running the virtual technician and see if it clears up anything if this happens again

Glad to see you are green now

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catdaddy
Level 20

Re: total protection... i'm at risk?

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,

                  As you mentioned McAfee quarantined (2) items also, for your safety. If you prefer to delete those items. You can open your McAfee User Interface and click on Navigation/Quarantined and Trusted Items/Quarantined Items/Quarantined Potentially Unwanted Programs/Select and Delete/Restart.

                   Just thought I would add that....

All the very Best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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