I have downloaded virus scan home edition and installed on my laptop. But after installation it is showing as my subscription was expired.
Actually I got this licence from my company.
I tried by reinstalling also, but no use......
Hi,
Since the programs were provided by the company , could you please confirm whether they are home versions or enterprise products ?
If possible try to attach a screen shot of your security center .
Regards,
Dinesh K
McAfee Community Moderator
Thanks for your quick response.
Its a home version.
Its my pleasure assisting you, Movind thread to Security center 10 - 2010
Can you please provide some additonal information on this such as;
Did you make any recent changes for the computer like a system restore ?
Make sure that the system clock is set right as per your time zone!
What is the operating system of the computer ?
Regards,
Dinesh K
Did you make any recent changes for the computer like a system restore ?
No
Make sure that the system clock is set right as per your time zone!
Yes, clock is correct.
What is the operating system of the computer ?
Windows vista home premium
Hi,
Run this tool and it will display the email address with which you have registered your mcafee products; check whether it displays the current one or any old email address.
http://us.mcafee.com/apps/agent/tools/ts/ts_getemail_new.asp
Regards,
Dinesh K
thanks for your reply.
But I fixed this problem by installing older version of software and then updating it later.
Now it is working fine.
Glad that you are OK now, Do report back if any other issues.
Regards,
Dinesh K
McAfee Community Moderator
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