HI! - I have 2 computers on which I have McAfee installed. I JUST renewed my subscription, so I downloaded and installed the latest McAfee Total Protection on both computers. First I should note that on my computer, McAfee says it expired (which is why I renewed), but on the other computer it says it didn't expire until 4/4/09. I am not sure why this happened in the first place, but figured it didn't matter at this point, since I was installing the new version on both (from the same account). So it installed and is running fine on both computers, but while the expiration on mine says 12/22/09, the other says it expires 9/3/09! How can we get that computer's local McAfee application to see 12/22/09 as the expiration date? Thank you!
That computer is still saying 9/3/09 expiration. maybe it helps to mention that both computers are running Windows XP SP3.
I did read another thread from a while ago that suggested uninstalling, deleting all McAfee files, using the removal tool and all that, and then re-downloading and installing. I'm wondering though - will my account view that as having been installed on 3 computers then?
I am having the same problem. I installed VirusScan Plus 2009 to replace an earlier version. When I go online my account is up to date through December 2009, but the Security Center date on my PC still says my subscription expired in December 2008. The time/date on my computer is accurate. I wouldn't care about this except for one thing ... I get that stupid pop up notice once or twice a day telling my I need to renew and giving me two options. One option is to renew now, the other is to be reminded later. Apparently McAfee won't take no for an answer.
I have free telephone technical support, but I was kept on hold so long I had to give up. I was hoping this forum might provide a solution.