So frusterating to have a new computer that does not work well. I had to get it serviced, and they removed over 100 viruses! Not one detected by McAfee! Seriously disapointed with this product. I will advise all I know to not use this Antivirus. I am switching my antivirus, obviously. Also, I barely use my computer, paying bills, email, facebook is almost all i ever use it for!
Did they tell you what these viruses were? I doubt that McAfee would let a hundred of them onto your PC unless you hadn't updated the virus definitions for a year or so. Where did you get it serviced? Ask them for a list of the virus names.