cancel
Showing results for 
Search instead for 
Did you mean: 
nasna
Level 7
Report Inappropriate Content
Message 1 of 5

i cant activate my subscription..

when i bought this computer i clicked 'remind me later' when they said to 'activate'.now when i click activate it is not working.

4 Replies
ajacobs
Level 12
Report Inappropriate Content
Message 2 of 5

Re: i cant activate my subscription..

I've moved your post to our Home and Home Office area. Hopefully someone can help you soon.

Dinz
Level 16
Report Inappropriate Content
Message 3 of 5

Re: i cant activate my subscription..

Hi nasna,

Please follow the below prompts to complete the registration process.
Right click on the M icon on the system tray and select product setup.
From the options;
          (i) S
elect the option "Create new Account" – If you do not have an account previously with McAfee
         (ii)
Select the option "login" – If you already have an account associated with McAfee and enter the credentials you used to activate your subscription and continue with the prompts.

Kindly report backwith the exact error message,  if you come across any issues

Regards,
Dinesh K

nasna
Level 7
Report Inappropriate Content
Message 4 of 5

Re: i cant activate my subscription..

when i click 'product setup' they show activation in progress.

then it disappears 😞

Highlighted
Dinz
Level 16
Report Inappropriate Content
Message 5 of 5

Re: i cant activate my subscription..

May I know what is the computer;s operating system ?
And also your browser IE or firefox , so that I could suggest you a different step .

Thanks,
Dinesh K

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community