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nasna
Level 7
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Message 1 of 5

i cant activate my subscription..

when i bought this computer i clicked 'remind me later' when they said to 'activate'.now when i click activate it is not working.

4 Replies
ajacobs
Level 12
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Message 2 of 5

Re: i cant activate my subscription..

I've moved your post to our Home and Home Office area. Hopefully someone can help you soon.

Dinz
Level 16
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Message 3 of 5

Re: i cant activate my subscription..

Hi nasna,

Please follow the below prompts to complete the registration process.
Right click on the M icon on the system tray and select product setup.
From the options;
          (i) S
elect the option "Create new Account" – If you do not have an account previously with McAfee
         (ii)
Select the option "login" – If you already have an account associated with McAfee and enter the credentials you used to activate your subscription and continue with the prompts.

Kindly report backwith the exact error message,  if you come across any issues

Regards,
Dinesh K

nasna
Level 7
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Message 4 of 5

Re: i cant activate my subscription..

when i click 'product setup' they show activation in progress.

then it disappears 😞

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Dinz
Level 16
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Message 5 of 5

Re: i cant activate my subscription..

May I know what is the computer;s operating system ?
And also your browser IE or firefox , so that I could suggest you a different step .

Thanks,
Dinesh K