now there are more issues and it's asking for a reinstall
got the error when trying to fix my error and says can't be fixed due to an error
virtual technician log Registry OK File OK Process OK Service 1 service(s) incorrect Expected Service State Incorrect Expected : running Existing : paused Service: McShield C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe COM OK DAT and Engine 1 DAT / Engine update DAT not Up-to-date DAT: Expected : 5777 Existing : 5776 Top Issues OK SYSTEM OK
I'm having all sorts of problems too, starting today.
Woke up, turned on my PC, and it says McAfee can't install the latest update, please reinstall VirusScan.
I get on the live-chat with McAfee support, he does some stuff, still no help, tells me to restart my computer.
Now I just tried reinstalling all of McAfee and it STILL won't work. It keeps saying I have to reinstall VirusScan, meanwhile I have no Virus protection.
The Virtual Technician stopped working and now when I go the the McAfee support page for live chat, it doesn't even load. The page says "Connection Was Reset". Maybe a whole bunch of people are having the same problem?