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bag
Level 7

doesn't recognize internet connection

I've installed SC 2009 from CD bought retail.
At the activation window it says I don't have an
internet connection (which I do). when run virtual
tech. it gives the same message. I'm running windows XP.
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3 Replies
exbrit
Level 21

RE: doesn't recognize internet connection

XP - what? Any service packs? What browser are you using and what version of Internet Explorer is installed? What kind of internet connection do you use?
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bag
Level 7

RE: doesn't recognize internet connection

thanks for your response,

I'm using XP Home Ed, version 5.1.2600, Service Pk 3
IE version 8.0
ISP is AT&T using DSL connection
I did have Norton Internet Security 2007 with yearly upgrades
installed. I uninstalled it.
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exbrit
Level 21

RE: doesn't recognize internet connection

Try running the Norton removal tool and see if it improves matters. If not then I suggest you contact Technical Support Chat directly through the link at top left of the page or in my signature.
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