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can't registration internet security 2009

Hello,

I just purchased a McAfee Internet Security package (2009) and I keep getting this message :

"An unexpected error has occured
The registration process has experienced an unexpected server access error. You will be automatically prompted to register once again when a product update is available."

I get this message when I try to register. I have Windows Vista premium and no other anti-virus.


Can you help me with this problem please.

Christian C.
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BalaSGS
Level 7

RE: can't registration internet security 2009

Hi,

Please clarify/try the below:

1. What type of internet connection that you are using?
2. Is it a wireless connection, if so try with hard wired
3. Try the registration with Safe mode with Networking.
4. What is the version of Internet Explorer you have?
5. If it is version 8.0 (beta) uninstall it and try the registration with version 7.0
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