cancel
Showing results for 
Search instead for 
Did you mean: 
F7502
Level 7
Report Inappropriate Content
Message 1 of 2

can't install...

Hi!

i had McAfee Internet Security installed for long time. I had some problems, so i uninstalled it, including running mcpreinstall.exe (Logfile attached to this post).

After restarting my PC i wanted to reinstall. I logged in to my account on mcafee.com, downloaded DMSetup.exe and started it. It says something like "Gathering Information" for a few seconds, then nothing more...

My system is a Dell Notebook with Vista Home Premium, including IE8.

C:\ProgramData\McAfee\MCLOGS\MasterInstaller\Install\Install000.log says:

11/20/2009 11:17:48 PM$ -- (Information)$ [    Install.exe]$ Javascript seems functional...

C:\ProgramData\McAfee\MCLOGS\Common\Install\Install000.log says:

11/20/2009 10:58:30 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
11/20/2009 10:58:30 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ The parameter name wasn't found!
11/20/2009 10:58:31 PM$ -- (Error)$ [   McBrwsr2.dll]$ Exiting - FAILED
...

...

Any Idea?

Thanks!

1 Reply
Dinz
Level 16
Report Inappropriate Content
Message 2 of 2

Re: can't install...

Hi,

DMSetup.exe does not run because the Windows crypto .dlls may be corrupt.

Download and run the batch file below to re-register the .dlls: Dll re-register batch file

And start installing from the website.

Regards,

Dinesh K

McAfee Online Community Moderator

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community