Your Computer is not fully protected!!!!! every two hours or so I get that or my mother' computer gets that message how many times do I have to fix the problem before it stays fixed and yes I verfied both our systems. We paid for protection we didn't pay it not to work.
I also get this frequently during the day. I'm running Windows XP Media Center Edition, fully updated. I have McAfee SecurityCenter 9.3, with VirusScan 13.3 and Personal Firewall 10.3, all fully updated.
SecurityCenter keeps making me open it up to click the "Fix" button. Sometimes it won't even let me do that until I first verify my subscription.
So two questions:
1) Isn't there some way that SecurityCenter can just do that automatically? Why can't it fix and verify whenever it needs to be done?
2) Is this caused by a glitch somewhere that I can fix? I just want this to stop happening.
please try running McAfee Virtual Technician in my signature and post the session ID here... maybe we can get some information on why your mcafee is acting that way... with the report we may be able to answer both your questions...
1. click on start and then choose run 2. in the run box type in %programfiles% 3. in the new window open mcafee 4. then open virusscan folder 5. then rename DAT to DATOld 6. then rename ENGINE to ENGINE001 7. open mcafee and manually update it
I'm having the same problem with the balloon popping up multiple times throughout the day. Windows keeps warning me that Virus scan is disabled. I have enabled virus scan and it keeps disabling itself.
I ran Virtual Technician Session ID : 18973216 and it found 2 problems. I tried to fix them but it stated some problems could not be fixed
Fixed: Process (es) not running (1) Problem: Service (s) not running (1)
I am running XP home sp3. Once I manually enable virus scan it seems to work for awhile until I leave it idle for a few hours and return.
MVT Information MVT Version : 220.127.116.11 System Information Operating System : Microsoft Windows XP Home Edition (Build 2600) Service Pack : Service Pack 3.0 Language : 0409 Internet Explorer Version : 8.0 Internet Explorer Language : en-us System Drive Type : NTFS Physical Memory Available : 1340664 Physical Memory Total : 2096492 Virtual Memory Available : 2056252 Virtual Memory Total : 2097024 System Architecture : x86 Family 15 Model 2 Stepping 9 Intel(R) Pentium(R) 4 CPU 2.80GHz Date Time : 06/30/2009 08:05:26 Time Zone : GMT -05:00 Product Details Product Name : VirusScan - McAfee Total Protection Product Version : 13.3.127 Language : en-us Partner : McAfee Account ID : 126157077 Health Check Details Registry OK File OK Process 1 process(s) incorrect Expected process not running Expected : running Existing : not running Process: c:\program files\mcafee\virusscan\McShield.exe
Service 1 service(s) incorrect Expected Service State Incorrect Expected : running Existing : stopped Service: McShield C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
kindly check for any third party application that may conflict with mcafee virus scan (e.g. norton, AVG, or other security softwares). you can do this by opening control panel and then uninstall a program option under the program and features category. if you have found any application that may relate to security try uninstalling it.
click on the start button
click on the start search box and type in MSCONFIG, open the MSCONFIG program which you'll find in the upper left side of the start menu
in the System Configuration Window (MSCONFIG) make sure that the option chosen in the general tab is "Normal Startup", hit apply and then OK. you may need to restart the computer.
additional troubleshooting steps:
if in MSCONFIG "normal startup" is already chosen just close the window
click on start>start search>and then type in "services.msc" (without the quotes)
this should open up your services local window where you have the list of programs running in the background
in the list look for mcafee items. chech and make sure that the startup type is set to "automatic" (except for virus scanner and system guard, i think they're both set to manual)