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YahooFinance
Level 7

Yahoo! Finance Real Time Quotes being blocked

Many Yahoo! users are finding that they are not able to get Real-Time Quotes, a subscription they are paying for with Yahoo! Finance.

Right now, disabling the McAfee Internet Security Shield is allowing them to receive the Real-Time Quotes to their Portfolio pages and with our Java based product Market Tracker.

What can users do to allow use of their Real-Time Quotes subscriptions and also use their McAfee Deluxe Shield?

Thank You,

Yahoo! Finance Support.
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10 Replies
exbrit
Level 21

RE: Yahoo! Finance Real Time Quotes being blocked

Have you contacted McAfee at a Corporate level? I'll try to pass this on but I would have thought that you would have faster connections.
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YahooFinance
Level 7

RE: Yahoo! Finance Real Time Quotes being blocked

I have contacted Corporate, but they are really fast, so I wanted to see if anyone here has encountered this, or, if they knew how to resolve a blocked connection.
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exbrit
Level 21

RE: Yahoo! Finance Real Time Quotes being blocked

I've alerted our guys too but looking back on this there isn't much to go one as the one feature that used to cause problems with your RTQ was the ad-blocking feature of Privacy Service, now called Parental Controls. It no longer has that feature so I asked foir help here.
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exbrit
Level 21

RE: Yahoo! Finance Real Time Quotes being blocked

There is one thing that may have bearing - Image Filtering in Parental Controls.



 


1
Open the Users Settings pane.
How?


1) On the SecurityCenter Home pane, click Parental Controls




2)
In the Parental Controls information section, click Configure

3) On the Parental Controls Configuration pane, click Advanced

4) On the Parental Controls pane, click Users Settings.


2

On the Users Settings pane, click a user name, and then click Edit




3 In the Edit User Account window, under Image Filtering, click Off.

4 Click OK.




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YahooFinance
Level 7

RE: Yahoo! Finance Real Time Quotes being blocked

Thanks... We can use this until we get official word then... It shouldn't be to difficult..Smiley Happy
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exbrit
Level 21

RE: Yahoo! Finance Real Time Quotes being blocked

I can't guarantee it will help, but it's something to try. Sorry it looks a bit disjointed - I CCP'd directly from a .pdf.
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YahooFinance
Level 7

RE: Yahoo! Finance Real Time Quotes being blocked

No problem.. easily formatted.... Thank You, it's very much appreciated...
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exbrit
Level 21

RE: Yahoo! Finance Real Time Quotes being blocked

No problem, I hope it's sorted out soon.
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exbrit
Level 21

RE: Yahoo! Finance Real Time Quotes being blocked

By the way the person I contacted about this said that your corporate contacts should get much faster results than via this forum.
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