I just bought a new PC today actually, and decided to download Mcafee Virus Scan plus 2009 for some okay protection on my computer. I bought it online and I downloaded the installer or whatever, and tried running it and All I get is, "The version of windows installed on this machine is not supported, please refer to the product documentation for a list of supported operating systems.
I'm running Windows vista SP1 (64 bit OS) I have a DSL connection and all.
I went into the installer properties, and tried running it under the right compatibility mode but there is only windows 95-windows server 2003 SP1. There is no listed compatibility mode for vista.
What I mean by installer is, the DMSetup.
I'm not sure If I need to return it or what, I'd like to use it but no matter what I try it isn't working out for me. :/null
3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one! In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
Don't worry if you don't find any of those folders.
4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.
Well I totally understand this is for testing only, but I'm desperate, just like every other person in here and I do apologize.
Okay first off, I went under control panel and there was no Add or remove programs, which is very STRANGE to me. I deleted all the Mcafee stuff I could find though, and ran that nifty program to delete remnants.
I then went to my account and downloaded virus scan directly and double clicked it after it was done.. but its still saying the same thing.
Alright, I found a Mcafee folder and deleted it, used the tool again and re booted. re downloaded and tried running the file, now a blank white screen is bordered by the grey mcafee bordering and the X in the top right hand corner is visible but thats it. now what?