I read the thread regarding the customer that had a similar issue with Windows 7 crashing after the latest McAfee Security Centre update, but no one has posted whether the customers problem was resolved.
We have a similar problem, but on machine running Windows Vista. Subsequent to the McAfee update pushed out at the time mentioned, my girlfriends laptop now hangs/freezes a couple of seconds after she logs on, EVERY time.It worked perfectly up top this point.
I can run the machine in safe mode and have run various system checks to see if there was a hardware issue, but all those checks indicate that there is nothing wrong with the machine. I have also adjusted the start up programs and have disabled a number of them to see if that made any difference, but all to no avail - the machine hangs/freezes EVERY time..sigh..
Any thoughts, advice or guidance would be much appreciated. Also to the McAfee reps/moderator - Whats McAfee doing to investigate whether they sent out a buggy/defective update and is a solution forthcoming???
Try booting to Safe Mode and deleting the contents of the C:\Program Files\McAfee\VirusScan\Dat folder, reboot and right-click the tasdkbar icon to update immediately. The replacement (good) update is on the servers.
If that fails try System Restore then update immediately.
I'm assuming you mean 21/04/10Message was edited by: Ex_Brit on 24/04/10 9:22:33 EDT AM
Thanks for your reply.
I booted in safemode, searched in the McAfee program files folder, but there was no Virus scan sub-folder, and the only Dat files (in other McAfee sub-folders) were:
Any other ideas?