I have the exact same problem noted above and am not able to get "chat" help, along with other sites not allowing access. I have VirusScan Plus (with Siteadvisor), with the following versions: SecurityCenter 9.0 VirusScan 13.0 Personal Firewall 10.0 Site Advisor 2.8
I am running IE 7.0 on a Vista Home Premium 32-bit system.
I have tried many of the suggestions I've found on this site without success. I've uninstalled Spybot but that didn't help either. I don't have any other Spyware or Adware.
Your suggestion above, regarding changes under "Web Browsing Protection" doesn't apply to me, because I do not have this option in my "Internet and Network" section. I only have "Firewall Protection is Enabled"
Anything else I could try? My subscription is up next month and I am not sure if I want to re-subscribe.
Moved from a very old thread to your own new thread for better attention - MOD