cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7
Report Inappropriate Content
Message 1 of 2

Verify Subscription

I have a "Not Protected" status and the warning is "Your subscription to McAfee backup and restore must be verified"  When I click on the link I get an information window that indicates that the "subscription verified" but the warning never clears.

1 Reply
Highlighted
Level 16
Report Inappropriate Content
Message 2 of 2

Re: Verify Subscription

Hi JohnRB,

Please provide the following information ;

Do you have any other security software installed in  the computer ?
Did we make any recent changes to the computer ?
Run Mcafee Virtual technician from the following link
http://mvt.mcafee.com and post me with the session id

Regards,
Dinesh K

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community