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Level 7

Update Error

We have McAfee Internet Security 2009 Edition and it's been working perfectly fine. We have purchased 3 licenses from it yet we receive messages that there is an update error and that we have to reinstall the software. On top of that we received another message saying we are not fully protected and when we cilck on 'fix' nothing happens!
Any suggestions?
P.S. I wasn't able to find any similar threads so sorry if I'm making it difficult for you.
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Level 9

RE: Update Error

Please do a complete uninstall/reinstall of the McAfee software following the steps in ths document: How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products ...

Did you have any other antivirus/security software installed previously? If o, did you uninstall it before installing McAfee's software?
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