More than a month ago we started having problems on one computer: 1) clicking on a hyperlink in Outlook Express resulted in the link opening in the browser after a long delay or never, 2) clicking on a DOC file in Explorer resulted in Word opening after a long delay and the document never opening in Word, 3) Inserting a USB flash drive resulted in the contents opening for view in Explorer after a long delay.
Everything else on the computer seemed fine.
It also seems to be a software problem, since (at least the first time I checked) everything worked fine in Safe Mode.
I understood all of these problems to be related to the mechanisms of file associations using DDE. Though not all file associations were broken. I forget which ones worked (XLS, PDF, WAV?), but some of them did.
When the problem first appeared more than a month ago, I fixed the problem by uninstalling McAfee, running the MCPR (McAfee Consumer Product Removal) utility, then reinstalling McAfee.
When the problems recurred late week, I did the same, then tested that the problems had gone away. But here now, after just a day or so of normal behavior, it's all back.
Anyone know what's going on?
XP Pro and PLENTY of free hard drive space.
But it now seems that McAfee was innocent here (though I have uninstalled/reinstalled McAfee and other security software to solve a variety of weird behaviors over time). Merely rebooting the machine takes care of the problem -- again, at least temporarily. Since the McAfee uninstall involved a reboot (and perhaps the install does also), the McAfee maneuver only coincidentally solved the problem.
So we have an easy workaround when the problem appears, but still a mystery as to the cause. Doesn't seem to be a power management problem either. The machine was still good this morning after running overnight.
So thanks anyway, but this seems to be no longer the right forum to pursue the issue!
A good thought, but as I noted, it really doesn't seem to be a power management problem either. The machine was still good the next morning after running it overnight.