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Unable to update Macfee Total Protection

We have purchesed macfee total protection before one month , from that it showing different problems and fail to update.
We Windows Xpnull installed on all our machines.
Errot masseges something like this :

1. Unbale to connect macfee total protection server

2. Internet connection not available
I have checked with browser setting and registry setting.
We can reach to macfee site with IP address , but not with domain name.
What should be the problem ?
Please Help.
Thanking U.
1 Reply
Reliable Contributor exbrit
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RE: Unable to update Macfee Total Protection

XP SP3 I hope? You mention "on all our machines: - is this the home product you are asking about or MTP for Small Business? If the latter there is no support here as per: http://community.mcafee.com/showthread.php?t=217973

McAfee relies on an up to date and fully functioning Internet Explorer (set to default values under Tools/Internet Options/Security & Advanced tabs), regardless of whether or not you use it.

You should be using IE8 by now to be secure and one thing to try is go to Tools/Internet Options/Advanced and click Reset. Then click Apply and Ok and exit IE.

Reopen it and re-enable all the add-ons under Tools/manage Add-ons.

See if that helps.

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