cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Unable to update Macfee Total Protection

We have purchesed macfee total protection before one month , from that it showing different problems and fail to update.
We Windows Xpnull installed on all our machines.
Errot masseges something like this :

1. Unbale to connect macfee total protection server

2. Internet connection not available
I have checked with browser setting and registry setting.
We can reach to macfee site with IP address , but not with domain name.
What should be the problem ?
Please Help.
Thanking U.
1 Reply
Highlighted

RE: Unable to update Macfee Total Protection

XP SP3 I hope? You mention "on all our machines: - is this the home product you are asking about or MTP for Small Business? If the latter there is no support here as per: http://community.mcafee.com/showthread.php?t=217973

McAfee relies on an up to date and fully functioning Internet Explorer (set to default values under Tools/Internet Options/Security & Advanced tabs), regardless of whether or not you use it.

You should be using IE8 by now to be secure and one thing to try is go to Tools/Internet Options/Advanced and click Reset. Then click Apply and Ok and exit IE.

Reopen it and re-enable all the add-ons under Tools/manage Add-ons.

See if that helps.
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community