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gpjoyce
Level 7

Unable to run install Windows 10 - This app has been blocked for your protection error

I'm using windows 10 and trying to reinstall and download the "setup_serial_<serial number here>_pw2_key_affid_105_akey.exe and I get an error that "User account control has blocked the app for my protection".  I have tried to run as the built in administrator with no luck.  The certificte on the file is showing as "This certificate has been revoked by its certification authority". 

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Moderator
Moderator

Re: Unable to run install Windows 10 - This app has been blocked for your protection error


gpjoyce wrote:

I'm using windows 10 and trying to reinstall and download the "setup_serial_<serial number here>_pw2_key_affid_105_akey.exe and I get an error that "User account control has blocked the app for my protection".  I have tried to run as the built in administrator with no luck.  The certificte on the file is showing as "This certificate has been revoked by its certification authority". 


It looks like UAC is blocking the installer from executing however it would be helpful if you post the screeshot of the error message.

gpjoyce
Level 7

Re: Unable to run install Windows 10 - This app has been blocked for your protection error

Hi Yes, UAC is blocking the install.  I have tried to overcome this by logging on as the windows 10 built in system admistrator but I still get the same error.  When I investigated further, I see the error that the cerificate issuer has revoked the certificate (the certificate is still showing as valid to 2019).  I also see comments on the web about the certificate level??  I will post an update after my son gets home from school and I can access his laptop (this one with the problem).

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gpjoyce
Level 7

Re: Unable to run install Windows 10 - This app has been blocked for your protection error

Hi,

I have signed in as the built in adminismistrator in windows 10 and I have received the same issues.  I have shots of the screen and of the properties of the file.

not sure how to add the images to this forum however,  I can email them  if wanted

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