cancel
Showing results for 
Search instead for 
Did you mean: 
Paul7
Level 7
Report Inappropriate Content
Message 1 of 2

Unable to remove Mcafee product

Hi,

Downloaded Adobe Flash Player update and Mcafee Security Scan Plus also downloaded and installed.

After download/installation, there is a popup - Mcuicnt - entry point not found

I stopped the popup by making sure MSSP did not start when I boot the laptop.

However, when I try to uninstall MSSP, I get the popup and uninstall will not progress.

I have checked for Malware, virus, scanned registry, but I still cannot uninstall because of popup.

I tried downloading MSSP to try a second install but also get popup and it will not progress.

I tried to download the Mcafee tool but fail because of popup

I have restored the system but still cannot uninstall MSSP because of popup.

I have read some of the posts online and some of them say that the only way is to re-install windows.

Is there any other way to delete MSSP???

Running Windows Vista.

 

Regards,

Paul1

 

 

 

    

1 Reply
Highlighted
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: Unable to remove Mcafee product

Usually you just use the windows app removal option in programs and features (Add remove programs in vista maybe)

If this not working best to call support they will help and if still an issue ask for an escalation call back from a high level tech.

Call McAfee support

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community