I just purchased total Protection 2009 for 3 computers. I uninstalled previous McAfee software, installed the new one on my desktop no problem, but I am unable to install on the laptop.
I login, the download works fine put when the software tries to install it gives me a fail for all items and says the software was not installed. No other error report.
To experiment I tried to re-install my old Quickclean 6.1 but it doesn't. The process starts then it does a rollback and says something interrupted the installation. I tried in safe mode but got a warning the Administrator doen't authorize this installation.
I tried McAfee Virtual Technician a few times. When I still had the older McAfee software it failed. After the failed installation of Total protection 2009 the only option offered was to use the tech. I did and at the end it said no McAfee software not installed so it can't help me!
I am no expert but it seems something is preventeing McAfee products to install.
I use XP SP2, ran Windows update and all is up to date, Explorer 7
Thanks Dhon, it worked. I got McAfee software installed, however I have one more problem: Security Center works fine with my account, however there is a problem with all other accounts (including my wife's).
In my wife's account everything loads fine, but when I open Security Center a window opens but it stays blank. I right clicked the icon in the tray to check for updates and all, everything is fine except the window for Security Center that stays blank.
I suspect it might be a problem in Windows because other I tried to open the Account management window from my wife's account and got a blank window also. Again it works fine in my account.
I created a new account for a test, same problem!
Windows XP Media Center SP3, Java updated
Thanks for your help, at least my account works and it is secure.
By the way, what is the version of your IE? if it's IE7, try resetting the settings (the risk is that it will delete your favorites, if you have have one, and change your homepage, which you can change back again.)