I have the same problem but can't resolve it using the steps outlined. Let me first described my situation. I am using Win 7 Ultimate 64. I had Total Protection subscription that was about to expire. A friend bought me a Total Protection 2012 CD. So I install the new subscription from the CD instead of renewing online. Here are the step I went through:
1. Deactivate my current subscription online (only couple days left till expiration)
2. Run MCPR.exe to uninstall Total Protection
3. Restart Windows
4. Install new Total Protection from CD
5. Activate - However here's where it's stuck: the activation window is churning forever. And there is noway to close this window either!!!
I retried all steps with Custom Install with Anti-Spam only like Prakash's instructions to no avail. It is getting very frustrating.
If you have a solution for this please help.
Branched from a year old thread for better attention - Mod.Message was edited by: Ex_Brit on 01/12/11 7:33:47 EST AM
Please try the below step by step and let us know the outcome ;
Run the McAfee removal tool from here : http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe & restart the PC
Run the McPreinstall tool from here : http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe
Insert the MTP CD and complete the installation process.
If you are again stuck with the registration window, please follow the below
You can try to activate your CD key from http://www.mcafee.com/mtp/retailcard
Go to the website and choose the country and enter the CD key
Click on Submit and follow the on screen instruction to activate the product.
Once it completed you can un-install and re-install the product from your McAfee account