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Level 7

Unable to Fix "computer not protected" message

My computer is showing that it is "not protected" according to McAfee. Have not had the computers (my desktop and 2 laptops) on in 10 days and today when they were turned on, they all had McAfee issues. When the "fix" button is selected to fix the problem it is unable because McAfee says that the computer is not connected to the internet, when in fact it is. I can not get online help or even pay for technical help because the McAfee website says the webpage is not available (because it thinks I am not connected to the internet). Can someone please offer some assistance?
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