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Unable to Disable Pop ups

I know there are many threads about pop ups on this discussion board, but I cannot seem to find a solution for the problem I am having in them. I have been continuously getting pop ups from McAfee and cannot seem to stop them. A pair of examples are posted below. These are not the only kinds of pop ups I receive, and I receive pop ups 2-3 times per day.

Things I have tried:

I have disabled notifications from all programs on my computer.

I have disabled McAfee tasks from task scheduler.

I have turned off pop ups in using all available tools within the McAfee app. 

 

I do not use all the features offered by my software suite. I do not run real time scanning. I do not schedule scans or the vunlerability scanner. I run scans and check for updates manually. I have automatic updates disabled. I have information alerts disabled. I do not use app boost, web boost, anti-spam, McAfee vpn, safe family, or file lock.

My computer runs Windows 10, version is 10.0.19041. My McAfee build is 18.8.126. The release name is 16.0 R28. I update my suite with some regularity, but it does not seem to change the date shown on "Last update", all it seems to do is reset my settings, even when I get pop ups saying my suite is out of date. I would probably use more McAfee features if I was not so irritated of the constant popups and resource consumption.

 

Again, the only issue I need resolved is in regards to these frequent pop ups. I want to continue using McAfee, but if I cannot find a way to stop these pop ups I will uninstall and look elsewhere for antivirus software.

 

Thanks in advance.

6 Replies
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Re: Unable to Disable Pop ups

What type of alert maybe post a picture here. that said as you near subscription renwal time popsup common. I assume you went to gear icon General settings and alerts and disabled what needed there. I never get a popup maybe as I have a free version trial.

If you post a pic maybe a mod can answer better.

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Re: Unable to Disable Pop ups

I attached a pair of pictures in my post. Yeah, I went through all the settings options in my total protection application.

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Message 4 of 7

Re: Unable to Disable Pop ups

hello,

i have never seen such popups. using retail version of LiveSafe and also with build R28 currently.

have you read this thread in the community perhaps ?

 

https://community.mcafee.com/t5/SecurityCenter/McAfee-you-are-at-risk-pop-up/m-p/668549#M39233

there is a picture to illustrate what the popup looks like.

have you seen this same popup also ?

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Re: Unable to Disable Pop ups

I do not recognize that particular pop up, but I went through the processes described in the linked thread anyway, including a full scan and checking through my program directories for (FA Really Simple Syndication (RSS)). The scan came back clean, and I was unable to find a program that had a similar name to RSS. 

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Message 6 of 7

Re: Unable to Disable Pop ups

hello,

thanks for yiour reply.

i have no other suggestions currently unfortunate.

hope that a mod will have more ideas perhaps for you to fix this.

greetings

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Re: Unable to Disable Pop ups

Sounds like a security popup. Probably not able to remove though have you checked the alerts in General settings and alerts in the tools icon? Think you said that have to make sure.

I wonder if you need to clean uninstall reinstall with all things active ie what have you not activated now?

How to remove McAfee

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