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Reliable Contributor
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Message 1 of 35

Traffic Monitor not working in IS 11.6?

McAfee Internet Security v11.6, that is. Updated to the new version on November 14th.

The Traffic Monitor shows no traffic - overall or for the individual programs and services. The Traffic Use pie chart just shows "n/a".

Anyone else seeing this?

Edit : Same thing happened earlier this year (this thread) and no-one else was affected. Could be the same this time.

Traffic monitor not working.JPG

Message was edited by: Hayton on 20/11/12 12:58:55 GMT
34 Replies
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Re: Traffic Monitor not working in IS 11.6?

12.1 beta working fine sorry no 11.6 installs here any more

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Message 3 of 35

Re: Traffic Monitor not working in IS 11.6?

I have exactly the same problem on two intalls here. Both on XP Professional SP3. My McAfee versions are:

Security Center 11.6 build 11.6.435

Virus Scan 15.6; build 15.6.231

Personal Firewall: 12.6; build 12.6.186

Quick Clean: 11.6; build 11.6.164

This problem apparently stated about a month ago. That is the last entry

Traffic Monitor 1.JPG

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Re: Traffic Monitor not working in IS 11.6?

Peter put this as an agenda question for next Mondays call. Where there are 2 there will be more.

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Message 5 of 35

Re: Traffic Monitor not working in IS 11.6?

OK, thanks. I presume if there is feedback it will be posted here? This is a handy feature for exploring what programs are running and accessing your network. The fact that it seems totally inoperable causes one to wonder what else is not working in the firewall and virus protection programs. It does shake one confidence in the suite generally.

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Re: Traffic Monitor not working in IS 11.6?

Yes we will report back or peter will

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Message 7 of 35

Re: Traffic Monitor not working in IS 11.6?

Since I upgraded to version 11.6 it also isn't working.

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Re: Traffic Monitor not working in IS 11.6?

There is a fix in 12.1. To get it you need to uninstall Mcafee and reinstall it from the Au/Uk Ca or Us server as it is being slowly released.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

Report the failure to support if they get enough complaints the may fix it is 11.6 as well.

Message was edited by: Peacekeeper on 28/11/12 6:42:41 AM
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Message 9 of 35

Re: Traffic Monitor not working in IS 11.6?

Ok, thanks for the information. You have to wonder what kind of QA system they have when component pieces of a product that worked for years suddenly come up defective. I will report the issue and wait for the normal 12.1 update.

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Message 10 of 35

Re: Traffic Monitor not working in IS 11.6?

It's not only Traffic Monitor which stopped working after the update to 11.6 : my Security History shows nothing at all (except for scans) since that update.

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