I have Total Protection and a few weeks ago it started as just saying Installing Updates. I restarted and it carried on and eventually had to uninstall and reinstall.
It's just started again. Have tried restarting PC but my PC won't let me shut down unless I Click shut down anyway.
Any help would be appreciated.
By the way Windows 8/8.1 has a problem when a programme requires a restart as the default shut ddown is actually hybrid hibernation. You have to disable Fast Boot to enable the regular shut down as the default method as in other OS's.
Did not know that! Will diable hybrid and try a full shut down and see if that sorts the issue first. But no, didn't use that tool. Having said that I'm just running the virtual technician - not sure if that will do anything
Will update thread as soon as I get a result