I purchased Total Protection 2009 from a retail outlet. I installed it on my laptop without a problem. When it got to the registeration screen and I clicked on log in (because I have an account with McAfee for a comcast McAfee subscription on my PC - same E-Mail address) I get a blank screen. I have been on live chat and telephone for 6 hours with tech support with no results. Does anyone have any ideas. I have tried a complete reinstall including running MCPR and many other things tech support had me try. All this has been to no avail. !!!!:mad:HELP!!!!!
I think you'll have to create a different account from your Comcast one as the two products are from different sources. The blank pages are often caused by IE8 beta being installed. Is that the case here?
The page I get is the McAfee log in page. If I right click the M in the task bar and then go to Product Setup I get a box that opens in the middle of my screen with a red M in the top left corner, under that it has McAfee Security Center. It then says about activation. After clicking next the box then changes to a box to log on or register, It dosen't matter which one I pick when I then click next the box then goes white with only the M in the top left corner. Yes it is Vista SP1.
Again Thank You for your time on this I was about to give up and go buy a different Protection product even thou I like McAfee.
Previous I had Comcast version of McAfee virus protection. I removed this thru add delete in contro panel and then ran MCPR. No it does not have Sysprep folder.
When I try to regester and click on next, in the top of the box I get a green line that starts to go across the top of the box fron left to right and then the box goes blank, the only thing remaining in the box is the M in the top left corner. The only way I can then close the box is with task manager.