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hdang
Level 7

Total Protection 2009 can't update

Help. I installed Total protection 2009 3 user version on my Vista laptop and Mcafee kept saying "No internet connection". My internet works fine. I remove or disable Windos defende and all Norton 360 component. Same issue. No change. Any help is greatly appreciated. I use IE 7. Security Center version 8.1, Build 8.1.173.
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BalaSGS
Level 7

RE: Total Protection 2009 can't update

Hi

Do you still have the issue with updating the McAfee product? If yes, then please clarify

Check the Time/Date settings of the computer; make sure it’s correctly set (according to the user’s local time zone)

Check for the installed applications in the computer, make sure you don’t have any other 3rd party applications or older version of McAfee product that may conflict with McAfee

Follow the Document ID: TS100522{ http://service.mcafee.com/faqdocument.aspx?id=TS100522&lang=en_US&prior_tid=2&AnswerID=16777216&turl... }
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