cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

The detection signature file is more then 30 days old

My security center is coming up with needing attention in red for my computers and files and email/im. I click fix, and it says it does, but nothing changes. When I manually search for updates it says that everything is up to date, how can I fix this problem- my subscription is until this time 2010 so I do not understand why it is not working.

Cheers for any assistance,
Sam
Labels (1)
4 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 5

RE: The detection signature file is more then 30 days old

Go to your system clock in the lower right-hand corner of your screen and double-check that it is accurate for both the time and time zone.

Try these two FAQ's to see if they help:

The detection signature file is between 8 and 29 days old

and

McAfee applications are not able to update through authenticating Proxy servers causing Signature fi...

If these don't help then we need more information....

Please include the following information:

What is your operating system, service pack and are you up to date with Microsoft update? There are two ways of checking this. Go to Start/Run and type in winver then click the Enter key. Or, right-click My Computer in the Start Menu or on your desktop (or Computer in Vista) and select Properties.
Post what it says. Also post what browser and version (from Help/About) you are using and how you connect to the internet.

What McAfee products do you have? If your taskbar icon is like this: - right-click it and go to each application "About" and post the details.
If it is like this: - double-click to open SecurityCenter and then click "View Details" or "About" at the lower right of the new window. Post the details from each module.

RE: The detection signature file is more then 30 days old

If none of the steps peter suggests work go with this one

Try this free app and allow it to scan an d pick up any malware that is blocking the download path if found

http://www.besttechie.net/tools/mbam-setup.exe

RE: The detection signature file is more then 30 days old

Thank you both very much for your advice. I used the first link and it had directions about the McAfee Virtual Technician, so I went to that and all the problems have been fixed! Thank you once again for your help, as I really had no idea what to do! 🙂

In thanks
Sam
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 5 of 5

RE: The detection signature file is more then 30 days old

Glad you are OK now.:)

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community