Showing results for 
Show  only  | Search instead for 
Did you mean: 

RE: System not protected

Ok that was is version 8 so I have been told. Are you still getting the verify issue?

RE: System not protected

The next thing we would suggest is confirm that you can access your account and uninstall mcafee and reinstall the programs. Best way to uninstall is to follow the method described in my sig and use the file mcpr.exe it mentions. It WILL NOT remove the not protected issue that will stay for a few weeks or so.
Level 7
Report Inappropriate Content
Message 13 of 14

RE: System not protected

OK I have finally found a solution to this problem - once I fixed the subscription problem the update worked (boy there was heaps of updates backed up 😮 )

BalaSGS was on the right path with


Right click McAfee icon in the system tray and then click on product setup if you don’t have then click on verify subscription.

but you have to go to C:\sysprep and rename it OLDsysprep first and then click on verify subscription. You will get a pop-up telling you that it is verified and then you right click the M icon and click on Updates.

Thanks to everyone who assisted in this matter.

RE: System not protected

Thanks beats reinstallation.
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community