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Sometimes, McAfee Security Centre goes blank, it is just a white rectangle on my desktop, can any one help?

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Sometimes, McAfee goes blank, it is just a white rectangle on my desktop, I can still click on buttons in the rectangle, if I had memorised where everything was i could still use it normaly. This mainly happens when I restart explorer.exe.

When this happens my computer goes laggy and slow.

mcafee.jpg That is what it looks like when I open McAfee when it decides to go blank. Is there a way to permanently fix this.

Message was edited by: Jayfroo on 04/10/10 18:11:12 CDT
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Deepu_S
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Re: Sometimes, McAfee Security Centre goes blank, it is just a white rectangle on my desktop, can any one help?

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Hi,

     Screenshot that you have attached show the icon of Internet Explorer 9 which is not compatible with McAfee. You need to uninstall Internet Explorer 9 inorder to resolve this issue.

To uninstall Internet Explorer 9,

1. Click on Windows Start button.

2. Type appwiz.cpl in search bar.

3.Click on View Installed updates.

appwiz ie9.gif

4. from that list, select Internet Explorer 9 and uninstall the product.

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Deepu_S
Level 10
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Message 2 of 4

Re: Sometimes, McAfee Security Centre goes blank, it is just a white rectangle on my desktop, can any one help?

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Hi,

     Screenshot that you have attached show the icon of Internet Explorer 9 which is not compatible with McAfee. You need to uninstall Internet Explorer 9 inorder to resolve this issue.

To uninstall Internet Explorer 9,

1. Click on Windows Start button.

2. Type appwiz.cpl in search bar.

3.Click on View Installed updates.

appwiz ie9.gif

4. from that list, select Internet Explorer 9 and uninstall the product.

Re: Sometimes, McAfee Security Centre goes blank, it is just a white rectangle on my desktop, can any one help?

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Thank you, that has fixed it.

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Reliable Contributor exbrit
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Message 4 of 4

Re: Sometimes, McAfee Security Centre goes blank, it is just a white rectangle on my desktop, can any one help?

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Glad you are OK now.

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