Severe performance problem upon upgrade to McAfee Total Protection 2010
I am having a severe performance problem when I try to load either Firefox or IE7 and was wondering if anyone can provide some HELP – perhaps having had a similar problem.It started as soon as I upgraded to McAfee Total Protection 2010.
The facts follow…
System: A Dell Latitude D400 running Windows XP Pro with 512MB RAM
First Occurrence: Immediately after I upgraded to McAfee Total Protection 2010
What Happens: Upon trying to load Firefox or IE7 our Dell D400 just waits & waits & waits etc……
-No disk activity shows
-Task Manager shows no looping (System Idle Process = 95-97 % )
-EVENTUALLY (after waiting from 10 -15 minutes & sometimes more) the screen display becomes complete.
-Other applications refresh the screen quickly
-E-mail downloads mail at a normal speed ( i.e. same as prior to this problem)
-If any link needing browser action is clicked on in the e-mail, the wait, wait, wait behavior is exhibited.It is so bad that we cannot function reasonably where Firefox or IE7 is required to open a page.
-Occasionally when the ‘wait’ing is happening, if you grab a window by it’s title bar and move the window, it leaves a solid trail of the outline of that window.This seems to imply that the video refresh is waiting for whatever the browser is waiting for.
-NOTE:Windows XP provides a ‘System Summary’.When I looked under System Summary > Software Environment > Windows Error Reporting, I noticed 2 different Error Types
o1) Application Hang with the Detail ‘Fault Bucket’ with Detail (1545157916.
o2) Application Hang with the Detail ‘Hanging application firefox.exe (or iexplore.exe) version ….,hang module hungapp version 0.0.0.0, hang address 0x00000000.
-Defragged entire Hard Drive
-Uninstalled and reinstalled McAfee Total Protection, Firefox and Internet Explorer 7 two times. (Still no improvement in the speed of displaying Browser screens).
-Other apps (Word, Outlook etc) display pages very responsively.
Observations / Theories:
-iexplorer.exe and firefox.exe both seem to be just hanging with no good reason.
-Would rebuilding pagefile help (how does one do this)?