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BrownDog
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Message 1 of 5

Security Centre 9.11

Please Help

For some reason My security centre has requested "Action required" for Computers & Files, Internet & Network, requested "Attention" for E-mail & IM, and Parental Controls.
Am I Protected "No", I pressed fix, result "One or more problems require your response", I cannot fix anything and the virtual technician fixed one file, however 7 others connot be fixed in the Registry (I think).

Thanks

Browny
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BrownDog
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Message 2 of 5

Technician Results

In Case someones asks, this is the result;

MVT Information
MVT Version : 5.0.1.0
System Information
Operating System : Microsoft Windows XP Home Edition (Build 2600)
Service Pack : Service Pack 3.0
Language : 0409
Internet Explorer Version : 8.0
Internet Explorer Language : en-us
System Drive Type : NTFS
Physical Memory Available : 293352
Physical Memory Total : 1047932
Virtual Memory Available : 2056508
Virtual Memory Total : 2097024
System Architecture : x86 Family 6 Model 13 Stepping 8 Intel(R) Pentium(R) M processor 2.00GHz
Date Time : 07/24/2009 18:08:17
Time Zone : GMT +10:00
Product Details
Product Name : VirusScan - 3-User McAfee Internet Security
Product Version : 13.11.102
Language : en-au
Partner : McAfee
Account ID : 67766427
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
DAT and Engine OK
Top Issues OK
SYSTEM OK



--------------------------------------------------------------------------------


Product Name : SecurityCenter
Product Version : 9.11.109
Language : en-au
Partner : McAfee
Health Check Details
Registry OK
File 7 file(s) incorrect
Expected File not Present
File: c:\program files\mcafee\msm\McSmpUi.dll
Expected File not Present
File: c:\program files\mcafee\msm\McSmtTsk.dll
Expected File not Present
File: c:\program files\mcafee\msm\McSmtStr.dll
Expected File not Present
File: c:\program files\mcafee\msm\McSmtFwk.exe
Expected File not Present
File: c:\program files\mcafee\msm\McSmtMsg.inf
Expected File not Present
File: C:\Program Files\Common Files\McAfee\MSC\McDspWrp.dll
Expected File not Present
File: C:\Program Files\Common Files\McAfee\MSC\McDspWrp.inf

Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK
Cateta
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Message 3 of 5

Total Protection 2009 can not be installed

I'm having the same problem.:mad:
I'm trying to install Total Protection 2009 in Vista Business, but it simply does not install.

Virtual technician shows the same errors.

Did somebody has been able to solved this?
BrownDog
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Message 4 of 5

RE: Total Protection 2009 can not be installed

Hi

No Luck in getting help.

I ended deleting my current version, used the MCPR.exe file that McAfee suggest to completely remove the Program from my system, then re-installed the whole lot.

This seemed to work and the system ran quicker.

Good Luck

Regards
Michael
Reliable Contributor exbrit
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Message 5 of 5

RE: Total Protection 2009 can not be installed

Glad you are OK now.