McAfee says im not protected when i keep fixing it??
Hi, new by the way, just having a little problem at the moment. Basically it keeps coming up that im not fully protected, so when i click on fix, it says i need to verify my subscription, it comes up verified, but it still says im not protected? Any clues please, thanks
I have been having the same problem. I'll sit down at my computer and find a McAfee window saying my computer is not fully protected. When I click on "Fix Now" I find that I need to Verify my Subscription. When I verify my subscription (which includes three licenses), all becomes well.
People affected with Subscription issues please contact the tech support chat there is either an old version of McAfee or some other application on you machine that is blocking the subscription data base to communicate with the server.
1. you have an incompatible software with the MFE; such as other antivirus software 2. there are traces and remnants of a previously installed MFE on your PC
and...here is one of the possible solutions / workaround for this issue:
1. check your internet connectivity, make sure that you are connected to the download server of MFE. And to check for your connectivity do the following, click on START, then click on RUN or START SEARCH (for VISTA users), type in CMD...and you will see a black window (COMMAND PROMPT). Now, type in ping download.mcafee.com and hit ENTER.
**** please check the numbers after the phrase REPLY FROM **** if you got "reply from 127.0.0.1" - it's an indicator of a possible virus infection **** if you got "reply from 96.17....." - thats better!
2. to make sure that you do not have traces and remnants of a previous version of MFE, uninstall and reinstall MFE. and please make sure to use the (MCPR) Mcafee Consumer Product Removal tool. for more info, regarding the removal and reinstallation of MFE please visit this LINK: -->> http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507
***by the way, before removing Mcafee make sure that you have the USERNAME AND THE PASSWORD