My Mcafee went out back in April of this year. I renewed it 2 days after it went out. Today, I saw that while Mcafee is active, it tells me that my subscription is out. I have done scans multiple times and have updated too. Mcafee shows no viruses or anything wrong with my computer. So why is it telling me my subscription is out? I can look back out my credit card usage and see I have renewed it. Do I have a virus that I can't see and that Mcafee cannot find?
Re: Renewed subscription but told it is out... Virus?
Probably the older one has left remants in the registry. Uninstall via Control Panel > Programs > Uninstall a Program (Add or Remove Programs in XP), then run the MCPR cleanup tool listed under Useful Links at the top of this page, reboot and reinstall from your online account.