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kathy611
Level 7

Reinstallation

I need to reinstall my McAfee Total Protection 2012.  I downloaded it a few weeks ago, but this dialog box keeps popping up asking which program I want to use to connect to the internet.  I can't even listen to music that I had previously downloaded or even use the calculator on here.  What can I do?

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4 Replies
Peacekeeper
Level 20

Re: Reinstallation

Best to call tech support the advice is free.

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

That said have u a pic of the popup?

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katherineyh
Level 7

Re: Reinstallation

Until a McAfee person comes along a couple of questions.  

Can you open SecurityCenter and click about and post the version numbers of the various components please? http://imagicon.info/cat/5-73/vbulletin-smile.gif

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exbrit
Level 21

Re: Reinstallation

Moved from Community Help to SecurityCenter.

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Dinz
Level 16

Re: Reinstallation

Hi Kathy,

Can you please provide us with a screen shot of the pop up dialog box .

Also, what is the version of McAfee Personal Firewall.

Operating system ? (Windows Vista/Windows 7)

Regards,

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