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Level 7

Reinstall after update error

I have Internet Security Suite 2009 running on a Windows XP SP3 platform. It works fine for a few days then it says that it encountered an error while updating and I must reinstall. I have done this twice now and the message came up again today. Can anyone help me solve this?
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Level 7

RE: Reinstall after update error

Please clarify,

What is the version of Operating system you use?
How do you connect to the internet (DSL, Cable or wireless)?
Did you have pop-ups or spyware alert in the computer?
Did you made any changes to the computer in the recent past?


Run the MVT {} on your computer and post the Session id you get in this thread.
Update the Windows including optional/patch update.
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