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Reg activation issue

Hi All, Last week i bought a Mcafe Antivirus plus and installed and today i got intimation for  activation.

During Set Up i provided my authenticated username and password and it pops up a page like below.

Image556.png

Can any ane help me to get rid of this page and activate my Mcafe product.

For your information system details and product details are as below.

My Laptop OS: Windows 8

Mcafe Product :Anti Virus Plus 2013.

Note: While Uninstalling it says that i have the authenticated subscription .

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1 Reply
exbrit
Level 21

Re: Reg activation issue

McAfee uses Internet Explorer to communicate and display it's status so open IE10 and go to Tools/Compatibility View Settings and make sure it's set to show all sites in that view.

Here's a Tutorial to help:  http://www.sevenforums.com/tutorials/1220-internet-explorer-compatilbility-view-all-websites.html

There are many other there that may be useful too.

Try again.

If that fails, uninstall everything in the normal manner via Control Panel then run the MCPR cleanup utility and reboot.

Go to your online account page and re-install.

If that fails contact Technical Support by phone or online chat, it's free of charge and linked under Useful Links at the top of this page.

Good luck.

.

Message was edited by: Ex_Brit on 28/04/13 8:10:16 EDT AM
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