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Re: Quick Scan Cancels At 99%

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Hiya

Is there any word yet when there is going to be an update. As its been going on for weeks not the scan cancelling out at 99%. I pay for a product that I expect to work and its not cheap either. Surely its been going on long enough for someone on the team to fix this. I know I am not the only one having this issue, but I feel like we are getting ignored.

Thanks in advance for your reply.

Re: Quick Scan Cancels At 99%

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can anyone answer me please 

 

Thanks

Reliable Contributor Peacekeeper
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Message 13 of 15

Re: Quick Scan Cancels At 99%

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Article with workaround published for this issue TS102933. Updates would be posted as soon as they become available.

 

This posted here

https://community.mcafee.com/t5/VirusScan/Quick-Scan-Cancelled-Itself/m-p/622078#M16493

wixey
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Message 14 of 15

Re: Quick Scan Cancels At 99%

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I'm running McAfee Security Center and the issue seems to have been fixed a couple of days ago. Version details are below:

McAfee LiveSafe Version 16.0 R18

McAfee Security Center Version: 17.8

Build: 17.8.131

AffId: 105

 

Reliable Contributor Peacekeeper
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Message 15 of 15

Re: Quick Scan Cancels At 99%

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Agreed both Quick and Scheduled scans complete but no comment from Mcafee as yet.

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