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vega
Level 7

Quarantined and Trusted Items

I have been on this screen for over 2 hours, an the animated bars are still circling. I have tried rebooting into safe mode, same thing. There are over 17,000 items in the quarantine directory I want to delete, but McAfee just sits there taking forever. Everything else works fine and at normal speed. It has not hung, its just in extremely slow motion. I tried the tech chat, they said to wait it out. Is there a fix for this unacceptable behaviour?

Windows 7 Home Premium

McAfee Total Protection

Intel Quad Core 3GHZ

8 GB PC 1330 RAM

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Indicium
Level 7

Unable to reach quarantined Items.

Although I have only a couple of quarantined items, I'm unable to reach the files (i.e. false positives) in the quarantine. Restarting the computer does not help. The only activity in McAfee Security Centre 10.5 is the (at this moment more than two hours) running rounded search bar.

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