i always get the info that the service is deactivated and that i shoud reactivate it.
I already reinstalled the software but still the same problem.
When i look at the info i´m told that the software was deactivated on 08.05.2010 so ... but on the account site the computer is still marked as "activ" ?!
The licence show 3 licences used but only two pc marked as aktiv ?! so when i try to reactive the software i get the info that all my licences are in use and
that i shoud by another one .....
first of all i didn´t deactive anything and second thing is .. how can 3 licences be used even when only two PCs are marked as active including the one that shows that
problem with being deactivated ... ?
Thx in advance
It looks like you have the Consumer rather than the Business version of the product. Please confirm and I will try have this post moved to the appropriate location.