I have a three licence user of Internet Security, each computer experiences the same problem.
After installing the new version the program works fine for a few days, then it stops responding.
When the cursor is placed over the icon in the system tray, no message is seen.
Then if I try to start the program via my program list I get a blank flash screen.
The only way to solve the problem is to reinstall the whole program.
It's getting a little tedious, having to reinstall on three computers. when will a cure be available?
may i know wat s the operatin systm u r usin . is it xp , vista or windows 7( 32 bit or 64 bit ). Wat internet type u hav (dsl cable or wireless). r u gettin any popup error . Try to go to mvt.mcafee.com and install the latest version of mcafee virtual technician which when u run it will provide a session id . it may fix some of the issues in the system .