I have a problem during the installation of the upgrade of mcafee antivirus. I've paid de upgrade for two years. I've already upgrated one computer but I want to upgrade another one, The steps I've followed are:
- I've logged on in my mcafee acount.
- I've downloaded my product for update
- I've executed it.
Then I saw the window of mcafee installation, but it stops when I have to chose the kind of installation (tipical or custom); so far, I've not seen the window with this last question. Then the program installation seems to be stopped or hung. I've waited for 1 hour but it doesn't respond. It seems to be working, but it doesan't respond.
I attach a document with two last windows I saw.
I have Vista installed, and a previous and caducated release of the antivirus,
Thanks for your help.
Thanks for posting the image of the error,
This seems more likely to be a browser related issue as you get a blank window during installation ,
Open your internet explorer, click help (at the top), click about internet explorer and post me with the version and cipher strength.
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