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LilChris
Level 7

Problem Installing 3-User McAfee Total Protection

I'm having issues installing on a vista premium machine...

I previously removed a soon to be expired version of 3-User McAfee Internet Security (I upgraded to Total protection) and for some reason the old version said expires in 7 days. I thought maybe I had to uninstall and reinstall the one I upgraded to. So this is what I'm trying to do now. But, it keeps crapping out on me...

Every time I go to install the program, the Mcafee Installer window pops up, it looks like it connects to something, then goes blank and stays that way, I left it on earlier in a previous try for 4 hours it just sat there mocking me.

I did some research and I followed these instructions:
http://service.mcafee.com/FAQDocument.aspx?id=TS100261&lc=1033

thinking that would help, it did not...

Any suggestions?

Thanks,
Lil Chris

NOTE: After I uninstalled the previous version, I did use the MCPR app to clean it all up.
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3 Replies
exbrit
Level 21

RE: Problem Installing 3-User McAfee Total Protection

Try running MCAFEE PREINSTALL TOOL

then, restart PC.

Also, run the MCAFEE REMOVAL TOOL

then, restart PC again.

After that, try downloading again.. this time "Save As" the DMSETUP to your desktop first.

Right-click it and go to Properties and click Unblock if shown on the General tab.

Then try the installation.
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LilChris
Level 7

RE: Problem Installing 3-User McAfee Total Protection



I think this is what did it... Thanks for your help!

Lil Chris
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exbrit
Level 21

RE: Problem Installing 3-User McAfee Total Protection

Glad it worked.Smiley Happy
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