3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one! In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming If you can't find these files don't worry. It just means that MCPR has done its job.
4. Reboot and re-download/reinstall your McAfee products directly from your account at the McAfee web site.
I have the same problem.. I just bought a new Dell laptop pre-installed with McAfee SecurityCenter. It's only 2 weeks old.. When I activate my subcription the application just shows progress and nothing else happens.. Can someone help me?
i haven't activated nor registered my mcafee so it is not included in my account. i don't have any mcafee product registered. i cannot just uninstall it. my laptop is pre-installed with it. i don't have any copy of the installer. i want to activate my subscription but this mcafee security center won't let me. i know it's a software problem not machine. if i need to re-install it to fix this, i'm just going to get another software of a better service...
i've tried the chat support too.. but the agent just keeps asking so much requirements. i have given them my service tag, express service code and still she can't do anything.. i suppose with my service tag they can easily check if my machine is listed on all those machines that are pre-installed with mcafee, right?? i have also tried this dellfix.bat interim solution but still doesn't work..
i'm going to uninstall mcafee today and get a fresh one.. i will keep my trust with the product 'cause i know this problem is not functionality issue but a poor relationship between dell and mcafee. i think they should further test the product deployment. have a better uat scenarios.